Observe the real task conditions
Define where, when, and how the task happens—not only what the finished screen should contain.
Questions
- Which hand, device, light, noise, and attention conditions exist?
- Which permissions and hardware are essential?
- What happens when the task is interrupted?
Artifacts
- Field-context map
- Device and permission assumptions
- Offline and interruption scenarios
Exit when: the team understands the physical and technical conditions surrounding the user decision.